Why do I not see information from my device in Lydia?

Make sure you have synced your device with the device account on your mobile device (phone or tablet)
or computer. After you sync your device to Lydia, it may take 2 to 3 minutes for you to see information
from your device. Your information will only be sent to Lydia if you have given permission to
(authorized) Lydia to get your device information when you first connected your device. You can see the
types of information you have authorized by opening Apps & Devices, and then
clicking on the 3 vertical dots to get the more options menu. You will see a window that shows you the
types of information you have authorized and also lets you authorize Lydia to get more information
from your device.