All of your health care providers and health insurance plans give you the right to see and get a copy of your health record. This is where you can do things like make an appointment, contact your doctor and look at lab results. We know that every record you see is a different experience, this can be a draining process. You can bring ALL of these records together into Lydia.
Here is how to bring a medical record into Lydia:
- While signed into the patient portal you want to upload into Lydia look for the phrase "Download my Record" or this Blue Button:
If you can't find this easily contact your provider.
- Once you have downloaded your record to your device, Navigate to the Files widget, and then click on the Orange Plus (+) Icon.
- Click Choose File, and then locate the file on your device
- Click Save
The file is now in your health record. If you view the Files widget, you will see your file listed within the widget. Lydia can accept all correctly formatted files. If you are having trouble uploading your file contact your provider to get a correctly formatted file.